Who we are
AgileCadence Limited is a company registered in Scotland (collectively referred to as “AgileCadence”, “we” or “us” in this policy). Our website address is: http://agilecadence.com
Maintaining the security of your data is a priority at AgileCadence, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times, and to be transparent about what data we collect about you and how we use it.
This policy, which applies whether you visit our offices, use your mobile device or go on-line, provides you with information about:
– What personal data we collect
– How we use your data
– Who we share your data with
– How long we retain your data
– How we protect your data
– Your rights
What personal data we collect
AgileCadence may collect the following information about you:
- your name;
- your contact details: postal address including billing address, telephone numbers (including mobile numbers) and e-mail address;
- purchases, orders, support queries made by you;
- your password(s);
- when you make a purchase or place an order with us, your payment card details;
- your communication and marketing preferences;
- your interests, preferences, feedback and survey responses;
- your location;
- comments made on our blog;
- information you provide to us as part of our application process (if you have applied for a role). This includes information contained on your CV and covering letter such as your name, address, telephone number, email address, date of birth, gender, employment history and qualifications;
- information you provide to us during any interview process (if you have applied for a role and are successful in securing an interview);
- your correspondence and communications with AgileCadence, including our Contact form; and
- other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed, LinkedIn profile or public Facebook page).
Our website are not intended for children and we do not knowingly collect data relating to children.
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you send an email to our customer support team. Other personal data is collected indirectly, for example your browsing activity. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.
How we use your data
- to provide services for you;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- to carry out our obligations arising from any contracts entered into by you and us;
- dealing with entries into a competition;
- with your agreement, to contact you electronically about products, promotional offers and services which we think may interest you;
- for crime and fraud prevention, detection and related purposes;
- where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
- process a grant or job application.
– Promotional Communications
AgileCadence uses your personal data for electronic marketing purposes (with your consent) which aims to update you about products and services which are of interest and relevance to you.
You have the right to opt out of receiving promotional communications at any time, by:
- Making use of the simple “unsubscribe” link in emails.
- Contacting AgileCadence via the contact channels set out in this Policy.
- to contact you about your application and provide information regarding the recruitment process;
- to evaluate your skills and experience to determine your suitability for the role;
- to conduct reference checks as part of our onboarding process;
- to keep records related to our recruitment and selection processes;
- to comply with any legal or regulatory requirements.
Who we share your data with
In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include IT, delivery and marketing service providers.
AgileCadence only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to AgileCadence and to you, and for no other purposes.
Aside from our service providers, AgileCadence will not disclose your personal data to any third party, except as set out below. We will never sell or rent our customer data to other organisations for marketing purposes.
We may share your data with:
– governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so;
– to comply with our legal obligations;
– to exercise our legal rights (for example in court cases);
– for the prevention, detection, investigation of crime or prosecution of offenders; and
– for the protection of our employees and customers.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years.
If you leave a comment on our website, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you apply for a role with us and are unsuccessful, we will not retain your data for any longer than 6 months. If, however, we wish to keep your CV on file should there be future opportunities then we will contact you to request your consent to retain your data on file. You do not have to agree to this request and can request for your data to be removed at any time.
How we protect your data
AgileCadence is committed to keeping your personal data safe and secure.
Our security measures include: –
- encryption of data;
- regular cyber security assessments of all service providers who may handle your personal data;
- regular scenario planning and crisis management exercises to ensure we are ready to respond to cyber security attacks and data security incidents;
- daily penetration testing of systems;
- security controls which protect the entire AgileCadence IT infrastructure from external attack and unauthorised access; and
- internal policies setting out our data security approach and training for employees.
What can you do to help protect your data
AgileCadence will never ask you to confirm any bank account or credit card details via email. If you receive an email claiming to be from AgileCadence asking you to do so, please ignore it and do not respond.
If you are using a computing device in a public location, we recommend that you always log out and close the website browser when you complete an online session.
In addition, we recommend that you take the following security measures to enhance your online safety: –
- keep your account passwords private.
- when creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this accessing your account, clicking ‘your account’, clicking ‘your data’ and selecting ‘change password’.
- avoid using the same password for multiple online accounts.
You have the following rights:
- the right to ask what personal data that we hold about you at any time, subject to a fee specified by law (currently £10);
- the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and
- (as set out above) the right to opt out of any marketing communications that we may send you.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you wish to exercise any of the above rights, please contact us using the contact details set out below.
King James VI Business Centre
PH2 8DY, United Kingdom
+44 (0) 1738 479695
– Types of cookie
– How are cookies managed?
– How do I disable cookies?
The main purposes for which cookies are used are: –
1. For technical purposes essential to effective operation of our website, particularly in relation to site navigation.
2. For AgileCadence to market to you, particularly web banner advertisements and targeted updates.
3. To enable AgileCadence to collect information about your browsing patterns, including to monitor the success of campaigns etc.
You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.
When we send marketing emails, we may track behaviour such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Types of Cookie
Broadly, there are 4 types of cookie:
- Performance cookies. These cookies collect anonymous information about users for the purpose of assessing the performance of a website. Common uses include well-known web analytics tools such as ‘Google Analytics’.
- Functionality cookies. These are cookies that automatically remember choices that users have previously made in order to improve their experience next time they visit a website. For example, where users select their preferred settings and layout.
- Targeting or Advertising cookies. These cookies are similar to performance cookies, in that they collect information about users’ behaviour. However, this information is used at individual user level to advertise products and services to users on the basis of the behavioural information collected.
How are cookies managed?
The cookies stored on your computer or other device when you access our websites are designed by:
– AgileCadence, or on behalf of AgileCadence
– third parties who participate with us in marketing programmes
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: –
For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting
For Google Chrome:
1. Choose Settings> Advanced
2. Under “Privacy and security,” click “Content settings”.
3. Click “Cookies”
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”
For Mozilla Firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
What happens if I disable cookies?
This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.